Privacy Policy

Last updated: October 9, 2026

1. Introduction

BARCELONA LED ILUMINACION, S.L., operating under the Barcelona LED brand through its African-market website, www.africa.barcelonaled.com (“Barcelona LED Africa”, “we”, “us” or “our”), is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, browse our products, submit an enquiry, request a quotation or otherwise communicate with us.

We process personal information in accordance with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR), where applicable, and any other relevant legislation governing our activities and the individuals whose information we process.

Please read this Privacy Policy carefully to understand our practices regarding your personal information.

2. Data Controller

The entity responsible for processing personal information collected through this website is:

Legal name: BARCELONA LED ILUMINACION, S.L.
Trading name: Barcelona LED Africa
Tax Identification Number (NIF): B65519571
Registered address: C/ Nàpols 129-131, 08013 Barcelona, Spain
Email: comercial@barcelonaled.com
Website: https://www.africa.barcelonaled.com

Barcelona LED Africa is the commercial name used for our website serving customers and business enquiries in African markets.

The website is operated by BARCELONA LED ILUMINACION, S.L., which acts as the data controller for the personal information processed through the website, subject to applicable law.

For questions regarding this Privacy Policy or the processing of your personal information, you may contact us using the email address above.

3. How Our Website Works

Barcelona LED Africa operates this website for informational, commercial and lead-generation purposes.

The website allows visitors to explore our lighting products and solutions, consult product descriptions and technical specifications, request additional information and contact our team to obtain quotations or discuss potential projects.

This website does not offer direct online purchases. Visitors cannot complete purchases through an online shopping cart or integrated checkout, and payments are not processed through the website.

Product descriptions, technical specifications and any indicative prices displayed on the website are provided to inform visitors and facilitate commercial enquiries.

Submitting an enquiry or quotation request does not, by itself, constitute an order or establish a sales contract.

If an enquiry subsequently results in a commercial agreement, personal information may be processed as necessary to manage the relevant commercial relationship and fulfil applicable legal obligations.

4. Personal Information We Collect

The personal information we collect depends on how you interact with our website.

4.1. Information You Provide Directly

When you complete a contact form, request a quotation, ask for product information or communicate with our team, we may collect:

• Full name.

• Email address.

• Telephone number, if provided.

• Company name and professional position, where applicable.

• Country or general location.

• Information about your project, business or intended product application.

• Product interests and technical requirements.

• Estimated quantities or other details relevant to a quotation.

• The contents of your message or enquiry.

• Any additional information you voluntarily provide.

We aim to collect only the information reasonably necessary to respond to your request and manage the relevant commercial communication.

Please do not provide sensitive personal information through our contact forms unless specifically requested and legally justified.

4.2. Technical and Browsing Information

When you visit our website, we and certain service providers may collect technical and browsing information, including:

• Internet Protocol (IP) address.

• Browser type and version.

• Device type and operating system.

• Language and regional settings.

• Pages visited and interactions with the website.

• Date, time and approximate duration of visits.

• Referring websites and traffic sources.

• Information collected through cookies and similar technologies, subject to applicable law and your consent preferences.

4.3. Information from Third Parties

Where applicable, we may receive information from technology providers, website analytics services, advertising platforms or other service providers that support our website and commercial activities.

We process such information only where there is an appropriate legal basis and in accordance with applicable privacy requirements.

5. How We Use Personal Information

We may process personal information for the following purposes.

5.1. Responding to Enquiries and Quotation Requests

We use the information you provide to:

• Answer questions about our products and lighting solutions.

• Provide product information and technical specifications.

• Prepare quotations and commercial proposals.

• Request additional details needed to evaluate a project.

• Contact you by email or telephone regarding your enquiry.

• Follow up on quotation requests and potential business opportunities.

• Provide relevant information about product availability and potential applications.

5.2. Managing Commercial Relationships

We may use personal information to manage commercial discussions, maintain communications with business contacts and take steps requested by you before entering into a commercial agreement.

If an enquiry results in a business relationship, we may continue processing relevant information to manage that relationship and comply with applicable legal obligations.

5.3. Operating and Improving the Website

We may use technical and browsing information to:

• Maintain the website and its functionality.

• Identify and resolve technical problems.

• Improve website navigation and user experience.

• Understand how visitors interact with our content.

• Evaluate website performance.

• Improve our products, services and commercial communications.

Where analytics or similar activities require consent, the relevant technologies will be used in accordance with applicable law and the visitor's preferences.

5.4. Marketing and Promotional Communications

We may use personal information to send commercial communications about our products, new developments, lighting solutions and business activities where we have a valid legal basis to do so.

Where prior consent is required, we will obtain it before sending such communications.

Submitting an enquiry or requesting a quotation does not automatically constitute consent to receive unrelated promotional communications.

You may opt out of marketing emails by using the unsubscribe mechanism provided in the email or by contacting us directly.

Even after opting out of marketing communications, we may continue to send messages necessary to respond to your enquiry or manage an existing commercial relationship.

5.5. Security and Fraud Prevention

We may process technical information to protect the website, detect suspicious activity, prevent misuse and safeguard our systems, visitors and business operations.

5.6. Legal Compliance

We may process personal information when necessary to comply with applicable laws, respond to lawful requests from competent authorities, establish or defend legal claims or protect our rights.

6. Legal Bases for Processing

Depending on the purpose of the processing and the laws applicable to the individual concerned, we may rely on one or more of the following legal bases:

• Pre-contractual measures: to respond to enquiries, prepare quotations or take steps requested by you before entering into a commercial agreement.

• Consent: where you have expressly consented to specific activities, such as certain marketing communications or non-essential cookies.

• Legitimate interests: where permitted by law, for purposes such as maintaining website security, improving our services and managing relevant professional communications, provided that your rights and interests do not override those interests.

• Contractual necessity: where processing is necessary to fulfil an agreement or manage an existing commercial relationship, where applicable.

• Legal obligations: where processing is necessary to comply with applicable legal or regulatory requirements.

The appropriate legal basis depends on the circumstances and the legislation applicable to the processing.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

7. Sharing Personal Information

We do not sell personal information to third parties.

However, we may share personal information or allow access to it where necessary with the following categories of recipients.

7.1. Technology and Website Providers

We may share information with providers that support the operation and maintenance of our website, including Shopify and providers of hosting, storage, website maintenance, security, contact forms and technical support.

7.2. Communication and Business Management Providers

Where used, we may share information with providers of business email, customer relationship management (CRM), quotation management and communication tools to help us respond to enquiries and manage commercial relationships.

7.3. Analytics and Marketing Providers

Where applicable, information may be processed by analytics, advertising or marketing service providers to measure website performance or support promotional activities.

Technologies that require consent will only be used in accordance with applicable law and the visitor's consent preferences.

7.4. Professional Advisers and Authorities

We may disclose information to professional advisers, auditors, insurers or public authorities where reasonably necessary to fulfil legal obligations, protect our rights or handle legal claims.

7.5. Corporate Transactions

If our business undergoes a merger, restructuring, acquisition or other corporate transaction, personal information may be disclosed as part of that transaction, subject to applicable confidentiality and data protection requirements.

Service providers are expected to process personal information only as necessary for their assigned purposes and in accordance with applicable contractual and legal requirements.

8. Shopify and Website Hosting

Our website is hosted on Shopify, which provides the technology and infrastructure used to operate the website.

Information submitted through the website may be processed by Shopify and its relevant service providers to provide website functionality, maintain security and support our business operations.

Shopify may also process certain information in accordance with its own privacy practices and the services enabled on our website.

The use of Shopify may involve the processing or storage of personal information in countries other than the country where you reside.

For more information about Shopify's privacy practices, please consult the Shopify Privacy Policy.

9. International Data Transfers

Barcelona LED Africa serves visitors and business contacts across African markets, with the possibility of expanding into additional countries and regions over time.

Depending on the services we use, personal information may be accessed, stored or processed in countries other than the country where the visitor is located.

These countries may have different data protection laws and standards.

Where an international transfer is subject to specific legal requirements, we will implement the safeguards required by applicable law. These may include adequacy decisions, standard contractual clauses or other legally recognised transfer mechanisms, where appropriate.

Further information about the safeguards applicable to international transfers may be requested using the contact details provided in this Privacy Policy.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Retention periods may vary according to the type of information and the relevant purpose.

In general:

• General enquiries: for the time needed to respond to and manage the enquiry.

• Quotation requests: for the time needed to prepare the quotation, follow up on the commercial opportunity and manage related communications.

• Business contacts: for the duration necessary to maintain the relevant business relationship and for any additional period required by law.

• Marketing information: until you withdraw consent, object to the processing or the applicable legal basis ceases to exist, as appropriate.

• Technical and browsing information: according to the applicable settings, purposes and retention periods of the relevant technologies.

When personal information is no longer required, we will delete it or, where legally necessary, retain it in a restricted form for the period needed to address legal obligations or potential claims.

11. Your Privacy Rights

Depending on your location and the laws applicable to the processing of your information, you may have certain rights regarding your personal information.

These rights may include:

• Right of access: to request information about the personal information we hold about you.

• Right to rectification: to request correction of inaccurate or incomplete information.

• Right to erasure: to request deletion of your personal information where the legal requirements are met.

• Right to object: to object to certain types of processing.

• Right to restriction: to request restriction of processing in circumstances provided by law.

• Right to data portability: to receive certain information in a structured, commonly used format and, where applicable, request its transfer to another controller.

• Right to withdraw consent: to withdraw consent where processing is based on consent.

• Rights relating to automated decision-making: where applicable under the relevant data protection legislation.

• Right to complain: to lodge a complaint with a competent data protection authority where such a right is available.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact us at comercial@barcelonaled.com, explaining your request and the right you wish to exercise.

We may request additional information to verify your identity where reasonably necessary. We will handle your request within the time limits required by applicable law.

12. Marketing Preferences

If you receive promotional emails from us, you may opt out at any time by clicking the unsubscribe link included in the communication or contacting us directly.

Opting out of marketing communications will not prevent us from sending non-promotional messages necessary to respond to your enquiries or manage an existing business relationship.

Where required by applicable law, we will obtain consent before sending electronic marketing communications.

13. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage and, where applicable, support marketing and advertising activities.

Cookies may include:

• Strictly necessary cookies: required for the website to function or to provide a service requested by the visitor.

• Preference cookies: used to remember certain settings, where applicable.

• Analytics cookies: used to understand website traffic and visitor interactions.

• Marketing cookies: used to support advertising or measure marketing performance, where applicable.

Non-essential cookies and similar technologies that require consent will only be activated in accordance with applicable law and the visitor's consent preferences.

You can manage your preferences through the cookie settings panel available on the website, where enabled. You may also be able to manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

For more information about the specific cookies used, their providers, purposes and retention periods, please refer to our Cookie Policy.

14. Data Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

These measures may include access controls, appropriate security settings and the use of reputable technology providers.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

If a personal data breach occurs that requires notification under applicable law, we will take the appropriate steps and provide any required notifications to affected individuals or competent authorities.

15. Children's Privacy

Our website is intended for individuals and businesses seeking information about lighting products and solutions. It is not specifically directed at children.

We do not knowingly collect children's personal information where doing so would violate applicable law.

If we become aware that personal information has been collected from a child in circumstances that breach applicable legal requirements, we will take appropriate steps to review and, where necessary, delete that information.

16. Third-Party Websites and Services

Our website may contain links to websites, social media platforms or services operated by third parties.

Those third parties may collect and process personal information under their own privacy policies and terms.

We do not control the privacy practices of third-party websites and are not responsible for their content, security or data processing practices.

We encourage you to review the relevant privacy policies before submitting personal information to any third-party website or service.

The inclusion of a link does not, by itself, imply our endorsement of the linked service.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business activities, website functionality, technology providers, data processing practices or applicable legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

Where required by applicable law, we will provide additional notice of material changes.

18. Contact Us

If you have any questions about this Privacy Policy, how we process personal information or how to exercise your privacy rights, please contact us:

BARCELONA LED ILUMINACION, S.L.
Trading as Barcelona LED Africa

Registered address:
C/ Nàpols 129-131
08013 Barcelona
Spain

Tax Identification Number (NIF): B65519571

Email: comercial@bcnled.com

Website: https://www.africa.barcelonaled.com